.customer sign in.
gm9 Logo
shopping cart bookmark and share rss xml Vol. 17, No. 2: Feb.-Mar. 2012
Rate This Page Poor page rating Fair page rating Average page rating Good page rating Excellent page rating
 
pix Ordering Information/Checkout pix
pix
pix pix Guitar Music 9  

Page added in April, 1998

Checkout Options





pix Returning Customer Checkout   
pix

E-mail
Password
Ordered before? Click here to register.

Forgot your password? Click here.


pix Ordering Information Links    
pix

  Price List
  Payment Methods
  Shipping Information
  Gift Certificates
  Ordering by Mail
  Ordering with PayPal
  International Orders
  Customs Information
  Exchange Rates
  Why This Is Safe
  Returns/Exchanges

Sponsored Links





Print This Column

Click here for a printer-friendly version of "Ordering Information/Checkout".

 

Ordering Checkout

If you are ready to checkout, please use the large button at left to bring up the order form. You do not have to be registered to place an order. You should click the 'Secure Ordering' button at left to checkout using our secure server.

Any questions or concerns? Please e-mail us immediately

If you have previously registered with us, you may enter your e-mail account and password and use the returning customer checkout at right, so that you may complete your order quickly.

If you have additional questions, or need more information, continue reading to find out more about ordering with Guitar Music 9, a division of Guitar Nine Records.

Online Payment Methods

We currently accept online payments by Mastercard, Visa, Discover, American Express and PayPal.

pic

E-mail Gift Certificates

pic E-mail gift certificates make great gifts for any occasion: birthdays, anniversaries, promotions, graduations, holidays, even as a special 'thank you' for a job well done. E-mail gift certificates can be ordered in any even dollar amount from $5 to $1000, and they arrive via e-mail to your recipient within hours of your payment being validated. Click here to view a sample gift certificate similar to the certificate the recipient can view from a link in their e-mail message. E-mail gift certificates never expire, and they can be used to purchase any item on the Guitar Nine Records/Guitar Music 9 site. You can even attach a custom gift message to further personalize your gift.

Gift certificates are valid online at www.guitar9.com or for fax, mail or phone orders. Gift certificates are not redeemable for cash and cannot be returned for a cash refund. Gift certificates are limited to use by recipient only, and are nontransferable. Gift certificates may not be used to purchase gift certificates. If an order exceeds the value of the gift certificate, the recipient must pay the balance of the order with a credit card, check, money order or PayPal. Any unused balance will be issued to the recipient as a new gift certificate. Gift certificate cash value is 1/10 of one cent. Gift certificates are not valid for prior purchases.


Using your gift certificate is quick and easy:
  • Choose the items you want and add them to your Shopping Cart.
  • When you have finished shopping, press the 'Checkout' button, and enter the 17-character certificate code on the order form, under the address information.

Shipping Information

Guitar Nine Records ships the majority of orders received within one business day. Orders to the United States are shipped either First Class or First Class Priority mail (Priority mail is generally for 3 or more items). Orders outside the United States are sent via U.S. Air Mail.

All product prices include shipping within the United States. Orders to locations outside the United States are billed shipping according to the schedule below.

CANADA
Number of Items in Order Shipping Cost
Any number $3
 


ALL OTHER COUNTRIES OUTSIDE OF U.S.
Number of Items in Order Shipping Cost
1 $4
2 $7
Each additional over 2 $1 each
 


For orders of 1 or 2 CDs, we use bubble-lined padded mailers, which provide excellent protection against potential damage.

Larger orders are shipped either in brand-new, U.S. Post Office-supplied Priority Mail shipping cartons, or in brand-new, certified 200lb. test strength shipping cartons, with generous amounts of interior bubble wrap and/or packing peanuts.

Boxes are then labeled and wrapped in performance-grade carton sealing tape. We also wrap the main entry points with brown tape containing warnings about breaking the seal, to keep curious postmen out of your package. Whether your CDs are delievered to New York or New Dehli, West Virginia or the West Bank, your shipment is afforded maximum protection.

pic
Padded Mailers
pic
Shipping Cartons
pic
Sealing Tape

Ordering By Mail

pic Guitar Nine Records currently accepts the following payment methods by mail: US$ denominated checks drawn from US banks, US$ denominated money orders and US$ cash (at your own risk, not recommended). All checks and money orders should be payable to 'Guitar Nine Records'.

It is our policy to fill your order as soon as the check or money order clears (usually quite quickly). Please mail your check or money order to:

Guitar Nine Records
12343 Honeychurch Street
Raleigh, NC 27614
U.S.A.

Please indicate on a sheet of paper which items you are ordering. Shipping to the United States is included. For shipping rates to destinations outside the United States, please see our shipping rates. There is a $35.00 penalty charge for all bounced or rejected checks.

You may also choose to use our convenient online FORM, that can be filled out and printed or faxed.

Returns/Exchanges

Unopened products in their original packaging and condition may be returned for credit, or may be exchanged for an equally priced product within 30 days of purchase (less our cost of shipping the original order to you). Defective products will be replaced at our expense.

International Orders

Without our international customers, Guitar Nine Records would not be in business. Over half our orders shipped every month are to destinations outside the United States.

Guitar Nine Records uses high quality shipping materials and ships orders via Air Mail to ensure your order arrives safely.

For your convenience, we maintain a chart of exchange rates in many currencies from the Federal Reserve Bank of New York.

Here is a partial list of some of the countries we have shipped guitar-based, guitar-driven and guitar-heavy music to: Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Canada, China, Columbia, Crete, Denmark, England, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, Oman, Pakistan, Phillipines, Poland, Portugal, Puerto Rico, Romania, South Africa, Scotland, Singapore, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United States, Venezuela and Wales.

Don`t see your country on the list? Help get the ball rolling and the word out, and be the first one on your block (and in your country) to pick up a guitar-oriented release from Guitar Nine Records.

pic pic pic pic pic pic pic
pic pic pic pic pic pic pic

Important Customs Information

If you live in a country outside the United States, import duties and/or taxes may be imposed by your local government on shipments from outside your country. These charges are separate from shipping charges applied by Guitar Nine Records and are beyond our control or ability to predict. These charges (if any) are made payable to your government. You are responsible for paying any taxes, duties and/or customs fees charged by your government. Please check with your local post office for more information.

Exchange Rates

Below is a table of exchange rates from the Federal Reserve Bank of New York for many currencies in relation to the U.S. dollar and to the cost of one typical Guitar Nine Records CD, currently $14.00.

pic

Country Monetary Unit Exchange Rate Cost of $14.00 CD
Australia Dollar 1.40 19.61
Brazil Real 2.23 31.28
Canada Dollar 1.18 16.65
Denmark Krone 5.46 76.52
European Union Euro 0.73 10.27
Hong Kong Dollar 7.75 108.53
India Rupee 48.41 677.74
Japan Yen 93.28 1,305
Malaysia Ringgit 3.48 48.80
Mexico Peso 13.44 188.21
New Zealand Dollar 1.70 23.76
Singapore Dollar 1.47 20.64
South Africa Rand 9.34 130.84
South Korea Won 1,311 18,359
Sweden Krona 7.87 110.13
Taiwan N.T. Dollar 33.03 462.48
Thailand Baht 34.78 486.95
United Kingdom Pound 0.68 9.54
Exchange rates as of January 5, 2009
Up-To-The-Minute Currency Conversions

Why Shopping Online via Secure Server is Safe

You've all heard a lot of talk about whether shopping on the Internet is safe. The fact is that in 2012 on-line shoppers will spend well over $530 billion dollars according to Forrester Research.

The primary concern of on-line shoppers is that their credit card information will somehow end up in the wrong hands. Secure web sites such as PayPal use Secure Commerce Server technology, which encrypts your order information, keeping it private and protected. It's a Netscape technology called "SSL" (Secure Sockets Layer) and it's used by us and all the other major commercial shopping sites, including: The Wall Street Journal, Barnes and Noble Books, Amazon, FTD Flowers, Microsoft and Apple Computers. It is actually safer to transmit your credit card information over the Internet (by any means) than it is to use your credit card in your local restaurant.

What most people don't realize is that shopping with your credit card is actually safer than paying by check. In the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and the on-line merchant is not paid. In the event that your credit card number is stolen, the credit card companies do not hold you responsible for any unauthorized purchases. We at Guitar Nine Records have personally purchased (over the past seventeen years) everything from airline tickets to flowers, CDs, books, software, computer hardware, guitars, recording equipment and clothing.

So feel free (and safe) join the two- to four-hundred million other people that are experiencing the pleasure of on-line shopping.

Ordering With PayPal

To pay for your order using PayPal you must first establish an account at www.PayPal.com. PayPal is a free on-line payment clearing house that is linked to your bank account(s) and/or credit card(s) for sending and receiving money electronically over the web. You can use the funds in your checking account, or use your credit card, to pay for purchases at this and other commercial web sites.

You can also use your PayPal account to pay for commercial purchases or to make personal and business payments as well as for any of your purchases at on-line auctions, such as at E-bay.

Click on the PayPal banner below and it will take you to their site where you can register and establish a free account, and you'll also earn $5 free cash for becoming a new customer.

Official PayPal Seal paypal

When submitting payment to us for your order through PayPal, you must list the recipient e-mail account as:

mail


Rate This Column

pix Guitar Music 9 pix
line
  • And 6 more in the Guitar Music 9 series, view the index
line


offer


Home | RSS | Guitar Instruction | New CDs | Bargains | Ordering | G9 BackStage! | T-shirts | Guitar Nine Records
CD Info: Charts | Listening Room MP3s | Track-By-Track | Recommendations | Reviews | Cover Art | Price List
Blog | DVD | iTunes | Gift Certificates | Word Of Mouth | Guitar/Vocals | Who's Who | Search | Contact Us | Content Index
Copyright © 1996-2012 Guitar Nine Records All Rights Reserved
Any redistribution of information found at this site is prohibited
Use of this web site constitutes acceptance of the Guitar Nine Records Terms of Use. To read our Privacy Policy, click here.